We've worked really hard over the years to provide a bespoke personal service to ours customers, see what lovely things they say about us!
Some of these lovely comments are copied over from our Google & Facebook pages - please feel free to leave feedback there or send it to us directly via our Contact Page and we'll post it here!  Lee, Mum & Nan xXx

Best place to buy a bed, all my beds have come from them , great service nothing too much trouble.
M.Peach, I.O.W. May 2025

Thank you for helping me choose the right bed base for me, (Arkansas Bed Frame) it's perfect, as was the fast delivery!
Diana, Cowes. April 2025

Just wanted to say thank you for excellent service.  Having been let down a number of times by one of the big bedding companies, whose service wasn’t a “Dream”, it was a real pleasure to find what we wanted and have it supplied so quickly without any fuss.
I.Leah, Rookley. March 2025

Lovely comfortable mattress, excellent service AND Lee took me for a ride on his gorgeous Harley Davidson, great experience!
Diana, Cowes. March 2025

The man I spoke to on the phone I think he was the owner he’s been doing it for 30 years was absolutely amazing, I told him what I wanted he said it was impossible as I was very pacific (specific?) then we came up with a plan that was even better than my plan and with half an hour the bed was delivered and in my room I am overjoyed with the quality of my bed and he gave me a discount , He was so lovely, and I’m so excited to go to bed tonight and I’m so grateful he saved me so much money xxx forever grateful I highly recommend and I also have three mattresses that I need to purchase for my children. I will only ever use him in the future five star rating xxxxxx
R.Adkins. Isle of Wight. Dec 2024

Incredible service today from Lee, great chap who was happy to help and chat away!  100% recommend and will be buying from again.
Aimee F. Carisbrooke. October 2024

Dear Lee, just to say what a pleasure it was to meet you today. Myself and stepmother were made to feel extremely welcome from the start to finish of our visit to your lovely shop today. I can honestly say I have never experienced such excellent service before.  Nothing was too much, you were very generous, obliging, helpful, friendly, (even offering us a cheeky glass of wine.)  Thank you so much for your excellent service, kind and friendly manor, and of course the laughs. Who would have thought buying a bed would be so entertaining!  Many thanks again.
Heidi, Binstead. OCTOBER 2024

As an Island business owner myself I realise how tough it can be so I always support local businesses whenever I can. I needed a mattress sent to my son in Exeter asap. Lee at Beds 'r' Us  was extremely helpful & processed my order straight away. Here we are 2 days later & the mattress is about to be delivered!
Highly recommend not only for fantastic service but advice if you need it too.
Hannah, I.O.W. SEPTEMBER 2024

I've had the most amazing nights sleep for the first time in ages on my super king Claymount set, I really expected to have to get used to the new mattress over a number of nights, but nope!  This is due to the great advice, taking our time trying, and not having dozens and dozens to choose from!  The design of headboard and fabric of our set looks amazing in our bedroom, and I love the half drawers for putting books and bits in!  Thank you so much Lee for an excellent service.  I will be telling all of my friends about you!
Elizabeth, Cowes. SEPTEMBER 2024

A big thank you for your friendly, no pressure sale of my MILLY Premier Deluxe 1000 Ortho. What a mattress! Bedtime is a look forward to experience. So comfortable. Would recommend your store without hesitation!
Lyn T, Newport. AUGUST 2024

Thank you Lee and crew for an amazing service!  The adjustable bed was reasonably priced and delivered quickly.  Very easy to order.  I will definitley use you again and recommend!
Claire M, I.O.W. JULY 2024

We both want to say a big thank you for being so marvellous at customer service.  We will see you again without a doubt.
D & A, Cowes. JUNE 2024 

Absolutely bloody amazing customer service Lee!  We are repeat customers!  Expert advice, mattress delivered the same day!
A.C, Cowes. JUNE 2024

This is the reason we always shop local, Lee's customer service is outstanding, right from the advice on ordering our beds (Cadisse & Orthopaedic divan sets) through to the fast delivery time - oh and there's more!  The beds would not go up the stairs so they got a ladder out of the van, took the first floor window off and put them through that way!  These guys do not know the meaning of the word no or can't!  Absolutely mind blowing service that you would not get from any other bed shop!  Many thanks Lee & team!
John, Gunville. MAY 2024

Special thanks to Lee and his team. Really fantastic service. Having shopped with the bigger brands who sell beds, I definitely say Lee and his team are best value and best customer service. Thank you!
Mark W, Cowes. MAR 2024

Super helpful. From the lovely lady in store to the guys who were so obliging with the delivery of our lovely new bed. And setting it up . And taking the old one away. Highly recommended!
Chris G, Newport FEB 2024

Great friendly service. Good choice. Professional help.
Ruth M, Yarmouth JAN 2024

Lee, my bed buying experience with you was second to none!  From buying my Chiropaedic divan set on Thursday to your lads delivering it the next day, even taking a king size mattress from downstairs up to another bedroom was no trouble at all, it is so nice to have you as a local business, you were all so lovely!
Debbie, Cowes. DEC 2023 

Very helpful when we visited, took the time to let us look at multiple mattresses and talk us through the options and look at bed options. our new bed and mattress arrived today and we're very pleased with them and they turned up exactly when they said they would, definitely recommend this company.
​K.C. Gurnard. DEC 2023

Fabulous, from start to finish! Customer service is second to none. Super helpful & friendly. Mattress ordered Wednesday & delivered 48 hours later - with the old mattress taken away too, at no extra cost👌🏼Couldn’t recommend Lee & his team more highly; thank you ☺️
Michelle K. Shanklin. NOV 2023

We bought a bed off of Lee 8 years ago and have just been in for an upgrade to an Embleford Zip and Link Divan Set and headboards.  It is so fantastic to have this level of service from a local business, and one that has been owned by the same person for 30 years, how often do you get that these days?!  I can't praise Lee enough for the effort he puts in to every detail, from getting the mattress right for us, the fabrics, the speed of ordering to delivery (NEXT WEEK!), and then the setting up of the new one and taking the old one away.  He even told us not to struggle if any cabinets need moving as his delivery team will do it all!  Faultless from start to finish.
R.R OCT 2023

Just a quick message Lee to say thank you for getting the mattress (Superking Mlily Premier 2000) to me so quickly and how absolutely FANTASTIC it is!  It really is incredibly comfortable.  I will tell everybody!  Such great service!
M.Ashton OCT 2023

Excellent service and communication.Would definitely recommended. So friendly and very quick delivery .
A.Redfern SEP 2023

The old bed has gone and we're looking forward to a much better nights sleep!  Many thanks!
G. SEP 2023

Good morning Lee!
We just wanted to let you know how delighted we are with our new mattresses (1 x Double Geneva Mattress & 2 x Singles) and even more so with your service overall.  From browsing in your shop on Thursday lunchtime, to the mattresses being delivered and old ones disposed of for free the following day at 9.15 a.m. our expectations were exceeded.
It's a great pity there aren't more companies in the UK who conduct their business as you do, and we would like to thank you very much for the ease of the transaction, which you made an absolute pleasure.
Barbara & Martin - Gurnard AUG 2023

Just wanted to say what excellent service I've just had from Beds 'r' Us, I have bad arthritis and couldn't get to the shop but Lee took care of everything.  Just a few days from ordering it to the lovely delivery chaps setting it up in my room. An amazing bespoke service from a wonderful local, long established business.  I would not go anywhere else!
Mo - East Cowes AUG 2023

After speaking to Lee on the phone and explaining the type of mattress I wanted, he patiently talked me through the different options within my budget, with no pressure to buy.  I bought the Mlily Premier 2000 and it's perfect! Thank you Lee!
Zoe H JUL 2023

I bought a Willow adjustable bed from Lee last week and not only is it really comfortable, being able to raise the end has really helped with the pain in my legs. Thank you so much 
Mrs King - Cowes JUL 2023

Amazing service!  I needed a mattress urgently for my poorly mother and Lee recommended and delivered within one hour of purchase!
Lynne - Gurnard JUN 2023

Really lovely, friendly and helpful. It was a pleasure to be able to support a small local business. This was my 2nd visit. 1st visit we chose our new bed and mattress with plenty of specialist advice on the mattress. 2nd visit to pay balance. Such a lovely shop with lovely staff and they remove your old bed for free, with free delivery!! Looking forward to trying my new pillow tonight!!!
T.France MAR 2023

Excellent service from Beds R Us. Lovely local company, always helpful, but never pushy. Our bed frame delivered, installed, and the old one taken away. Great communications, kept us informed all the time.  Thanks guys!
SueAllan FEB 2023 

I have used beds r us Cowes twice now. Both times they gave me an excellent service. Very friendly and helpful. And very flexible to suit timings with me. They set up the new beds and took all the rubbish away. I would highly recommend them. Thank you.
Anna P.  FEB 2023

Cannot speak highly enough of the service we have received from this company - through from the original purchase to the delivery and assembly of  the sofa bed absolutely spot on. As a retired retailer myself I recognise excellent customer service when it is given. Will be our first port of call if we need anything else! Thank you.
Kate Hopkin JAN 2023 

Fantastic service from the guys who delivered and assembled our bed !
Mr&Mrs Cotton JAN 2023 

John & Johnny (The delivery team) were amazing - so kind and helpful with everything regarding delivery, assembly and taking the old bed away - Fran was lovely in the shop too, so informative, it really is a pleasure to shop local and get this kind of service. Thank you so much Beds ‘r’ Us team!  I can’t recommend you all highly enough!
Pauline DEC 2022

Dear Lee & Fran, thank you both so much for your excellent customer service, I was in a total panic, and your no-fuss approach to my problem was balm to my heart. May god bless you both.
Monika  DEC 2022

I cannot believe how awesome the service is.  3 Hours from purchase to delivery?! This was my first of what will be many puchases.  Thank you so much! 
Fred 2 years ago 

Would highly recommend using. ⭐️⭐️⭐️⭐️⭐️
Excellent service, very friendly, helpful staff they went out of their way to deliver. 
Thankyou Helen 
Helen 2 years ago 

Called Lee at 4.30 pm to buy a mattress.
He found one in stock and I paid over the phone.
The mattress was delivered at 5.10 pm our old one collected for free.
Very impressed great customer service I would highly recommend.
Howard McHale. 2 years ago

Excellent service. Went out of their way to deliver quickly to me, as previous mattress already collected for charity!
Patsy 2 years ago

Highly recommended, courteous and knowledgeable service. New mattress delivered direct to bedroom, old mattress  taken away for free ! What's not to like......stay local........put your business Lee's way. You won't regret it. 
Bazz 2 years ago  

Same day delivery of bed & mattress urgently needed for holiday cottage. Great customer service.
Di 2 years ago 

My new mattress arrived yesterday only a week after ordering and I had a wonderful nights sleep.  Customer service is excellent and professional. Recommend this Company without a doubt - and it’s LOCAL!⭐️⭐️⭐️⭐️⭐️
Carol Eveleigh 2 years ago

Highly recommended for excellent customer service. Never rushed, good friendly advice. Delivery exactly on time. And, of course, the mattress is brilliant.... "Princess & the Pea" .... (if anyone remembers that fairy tale!)
SueAllan 2 years ago 

Really good range of mattresses but the best thing is the excellent customer service. Both courteous and very knowledgeable. Highly recommended.
Stuart R 2 years ago

Would just like to thank you massively!
With very reasonable prices and my mattress was delivered the same day, also so polite and helpful! Quality of the mattress is brilliant can’t wait for a great nights sleep! Would 100% recommend
Kyra - Newport 2 years ago

Great customer service,very efficient friendly staff.Our new mattress bought~delivered and installed in 2 1/2 hrs.Highly recommended ,great selection and prices,and old mattress taken away free ! ⭐️⭐️⭐️⭐️⭐️
Marc - Ryde 3 years ago 

I could not recommend this company any higher. Brilliant service and the guys that delivered were superb 10 out of 10
Sean Lineham 3 years ago 

Great service, and prices. Lee was extremely helpful and friendly. I highly recommend to all,,,
Michael cooke 3 years ago

What an amazing service I’ve experienced with these guys! My bed is gorgeous just as pictured on the website, I love it so much! It arrived bang on time, and they even took my old bed away free of charge! Thank you very much!
Summer R 3 years ago

Guys, and the lady that turned up with the delivery. A big thank you. You arranged, and did all that you said you would. The bed's great, I have assembled it, and will be sleeping in it tonight. Thanks for the tip about the power tools, had it not been for that, I'd still be putting it together in April. Take care, stay safe, and anyone I come across needing a bed, I'll point them in your direction
Steve 3 years ago 

Thanks Team Beds 'r' Us  Cowes.
ETA from Purchase to delivery 5-6 weeks arrived within 4 weeks Delivered to my door, took old bed away with no fuss, not one drama from first phone call to me building the bed, the  bed is quality and well packed from manufacture ensuring do damage on route, well worth the money, had great advise from Sam when ordering as we talked on the phone while looking at website due to Covid, i could no go to Showroom in Cowes! Old school service 5 Star 
Terry Jones 3 years ago

Sorry I am late leaving my review.  I have ordered two beds at different times from this company and each time the service has always been excellent.  The second bed was incorrectly labelled by the manufacturer but Sam wanted no time in organising a replacement.  Despite lockdown and the difficulties these small business face we have to admire their efforts in continuing to provide us with friendly, helpful and “nothing too much trouble” attitude.  Good luck to all the team.  Would not hesitate in recommending that customers try Beds R Us first.
Maggie Young and family 3 years ago

Amazing service, highly recommend
Super fast delivery.
Tracey C 3 years ago

Brilliant company. Very helpful ensuring I got the correct bed. Delivered after about five days of ordering my bed. Excellent delivery, including dismantling old bed and taking away, delivering new bed and setting it. Very friendly and helpful people, giving excellent service. Worth shopping locally.Highly recommended!
Susan Lewis 3 years ago

Just wanted to thank you for your help ensuring that our bed was delivered yesterday - both in terms of chasing up the mattress and the actual delivery of the bed and mattress to the house. Really impressed with the service.  The bed itself was surprisingly easy to assemble (even doing it single handed) and looks really good in the room. I think the low level design and the white colour help to create the illusion of the room having more space which is really handy in such a small room! The mattress was really comfortable, so much so that we didn't really feel we were in a strange bed at all and we got a great night's sleep.
We can now push on with finishing the rest of the house and so we'll be back to see you again in the new year (hopefully with no further lockdowns) to discuss a bed for the second bedroom.
Terry 3 years ago 

I could not recommend Beds R Us any higher!!! Absolutely brilliant service and excellent product. Sam was so helpful when choosing the right bed and delivered after 5pm for me, he put the bed together and took away all the packaging and old bed.  He even took the headboard to donate to The Storeroom for me.  My Aunty had a really good nights sleep - so thank you Sam!!
Lisa B & Aunty 3 years ago

At last a really good nights kip. Thanks for a great bed and great service.
Steve blanks 3 years ago 

Just like to thank you both for the wonderful service you have provided for us in delivering our bed to Brighstone and the removal and disposal of our old wreck! 9 p.m. delivery? You're marvels and we truly appreciate you. Our daughter recommended you to us and we will surely pass on the recommendation. Thanks again.
Sue & Ric T 3 years ago 

Excellent service ,would highly recommend this local company to anyone who is thinking of buying either a bed or mattress.Nothing is to much trouble from them.
John Winsor 4 years ago  

We recently purchased bunk beds, a double bed and mattresses. Sam was super helpful and responsive. We had new beds, delivered, built and rubbish taken away whilst we were not around which made it so easy! Would thoroughly recommend. 
Kirsten Keegan 4 years ago 

Highly recommended! So happy with my beautiful new bed. 
Sam went out of his way to help me. So efficient and polite. Thank you Sam! One very happy customer.
Sarah Jane 4 years ago

Great product and great service! 
Jim 4 years ago 

I have just finished assembling a single bed and set of bunk beds for our grandchildren  from Beds R Us.
Top quality product and service. The instructions were clear and concise, all parts were marked appropriately and fittings clearly marked in separate bags. ( with no screws left over or missing at the end). They are extremely sturdy and I expect them to last for a long time.
A special thanks to the younger lady who helped us on our first visit and her great grandson, who delivered the beds.
Steve Manning 4 years ago

I can’t recommend this business enough. Excellent service. Efficiently executed. 
Don’t buy your beds anywhere else.
Helen Golding 4 years ago 

I got a same day service and completely agree with the previous reviewer.  The owner, Lee, was considerate, helpful, and kind. He took my order over the phone at midday and by three pm my guest bedroom had a new bed and mattress in place and my previous rickety day bed completely removed at no extra cost. He assembled it himself in no time and I cannot praise his work highly enough. First class.the best of the best!
Caroline 4 years ago
Ahh thank you this amazing review Caroline! We know we all have plenty of choice these days, and that’s why we always go the extra mile for our customers, it was lovely meeting you, thank you for the cuppa and enjoy your new bed! Lee x

4 years ago I recently bought a double bed; absolutely fantastic service. Not only did they bring the bed, they removed and disposed of my old one and put the new one up. When I realised my old mattress didn't fit, they went back to the shop to get me a new one, so I would have a bed.
Really excellent, excellent service with a true personal touch - completely in contrast to most other companies. Helpful, efficient and couldn't do more to help. I wont be going anywhere else for my beds from now on and can't recommend enough!
Rich 5 years ago

After being let down by dreams in Newport I cancelled my order and went to these guys. Gave me a good deal and delivered within an hour of my purchase. Put the bed together for me and couldn’t of been more helpful. Very pleased with the quality and price to. The young guy that delived was really helpful. Thanks beds r us 😊
Simon 5 years ago  

Always really helpful, good products fair price
Daniel P 5 years ago

Many thanks for the excellent service, I received today on buying my new mattress. Sam was more than helpful, considering I didn't know what I wanted, he talked me through my options, no pressure, which was very kind of him. So thanks Sam, delivery was exactly on time and the old one taken away. I hope you get all you wish for whilst working at Beds R Us.
Christina H 5 years ago 

I can't thank Sam enough, thank you so much, my mum was let down on a new bed delivery from wowcher, thay were ment to delivery it tomorrow but rang day before to say don't deliver to iow, I rang beds r us to ask about a bed for mum as she was due to come out of hospital tomorrow, not only did Sam bring a bed out after work the same day but put it together as well, can't thank him enough, would highly recommend to anyone, thank you Sam,  Jackie Jones x
Jackie Jones 5 years ago

Excellent service, competive prices. Over and above help and assistance. I would recommend them to anyone. Good merchantdice and totally reliable. The best sleep I have had for ages. My back started to improve from the first night onwards. 
Sheila Seale 5 years ago

Wish I'd used Beds R Us from the get-go. Great service, prompt delivery, friendly staff. This is what a business should be. This is the very definition of Customer Service. Will recommend to anyone looking to buy a bed. Rob.
Rob 5 years ago

We had been let down by another company - what a pity we hadn't found Beds 'r' Us first time around. Exceptional service from start to finish. Very kind, considerate people. What a joy to find a family run company such as this. They could certainly teach others a thing or two - would highly recommend!
Elaine Hawkins 5 years ago 

An absolutely fantastic service from start to finish. No pressure to buy and given all the time we needed to decide which bed we wanted. Delivery and removal of our old bed equally smooth, quick and easy. Even when I had a little accident with my wheels the service was amazing. 
Claire 5 years ago

Great service. I saw Sam in the shop, was given plenty of time to try out any mattresses I chose, then ordered. Sam and his lovely  assistant delivered my mattress a few days later.  My stairs are steep an quite narrow but this was no problem for them. They took away the packaging and my old mattress. My new mattress is very comfortable. I wouldn't hesitate to recommend Beds'r'Us as a great local business with excellent customer service.
Sally 6 years ago 

Fantastic service. lady in store was very helpful. order was delivered a day later than expected but we received a call to explain this and appreciate the dedication to delivering out of hours highly recommend to anyone in the market for a new bed or mattress.
Helen Moore 6 years ago  

What a joy to buy from a local company and find such good service . They could teach customer care to 80% of retail firms. Lovely guys who did an excellent job and did what they promised .
Sarah Hallam 6 years ago

Thank you Lee for being so understanding and sorting out our issues very quickly. Thanks also to Sam for his patience. Great Service.
Sue and Brian Morey, Newport 6 years ago

Thank you for a superb service.From choosing our bed till delivery took less than a week, friendly helpful and professional service.
Geoff & Pat Simmons Freshwater I.O.W 6 years ago

Thanks Sam and team for looking helping select and deliver lovely new mattress for us - and most helpfully remove the old one, which they managed to find a good home for.
Mark Newman - Cowes 6 years ago

As the wooden bed frame which I purchased from Beds 'r' us 18 years ago was still going strong, it was my first choice for a new mattress. I wasn't disappointed. Fabulous service. No pressure to buy or to spend over your budget. Great product knowledge to help you choose the right one for you. Same day/ next day delivery into position (not just to the front door!) and disposal of old mattress should you so wish. A pain free experience and a now pain free night's sleep. Thank you guys. Highly recommended to everyone!! 
lynn 6 years ago

What a wonderful company led by the delightful Lee.  I bought a double mattress and was so pleased with it went on to buy two single mattresses for the spare room.  I cannot recommend Beds'r'us more highly.  No pushy sales, no being rushed, instead a wealth of knowledge and courteous service, plus free prompt delivery and free disposal of old mattresses.  Thank you so much Lee, and Sam too, for everything.  I am telling everyone the same thing - 'DO NOT EVEN THINK OF GOING ANYWHERE ELSE ON THE ISLAND FOR YOUR NEW BED!'
Ros Kernot 6 years ago

Hi Lee,
Just wanted to say thanks for my wonderful bed!! Was well worth spending the time in the showroom with you to get it right after my terrible mistake with the other Island firm who will remain nameless.
I would say to anybody thinking of buying a bed on the Island, check out trading standards as the firm I complained about are NOT listed, UNLIKE Beds 'r' Us in Cowes, who are REGISTERED WITH TRADING STANDARDS BECAUSE THEY ARE A RELIABLE, TRUSTWORTHY, REPUTABLE FIRM WITH GREAT CUSTOMER SERVICE!! I wont be making that mistake ever again.
S.D - Cowes 6 years ago 

Excellent customer service throughout. Lee helped me find the perfect bed for our needs and budget. Highly recommend! Very happy customer.
Thank You!
Sarah Critcher 6 years ago

EXCELLENT SERVICE !!!!!! 
Anne Green 6 years ago 

Absolutely fantastic service from lee he could not have been any more helpful and so very pleasant I purchased the king size bed plus a beautiful headboard and it was in my home within two hours highly recommend beds r us 
Don’t go anywhere else on the island absolutely delighted
Thank you so much x
Diane hwrbert 6 years ago

Brilliant response to our urgent need for a new bed base for a holiday cottage - fantastic service. would definitely recommend Lee at this local shop in Cowes
Sara Watson 6 years ago 

An absolutely brilliant service from Lee and the team. My clients had complained that the mattresses provided were uncomfortable but unfortunately it was a Saturday evening. I wanted to replace them as soon as possible to ensure that they enjoyed their stay. I tried the big nationals on Sunday and none of them could help with anything before the end of their stay. Although Beds r' Us was shut on a Sunday I sent my details and problem via the website hoping that they would pick it up on Monday. I was absolutely amazed that Lee took the time to respond on Sunday and make arrangements for a delivery on Tuesday. Lee's nan took the payment details on the Monday and the problem was solved - Lee even agreed that he would ensure that when he replaced the mattress, the bedding was put back as he found it so as not to cause inconvenience.
Thank you all very much indeed for a fantastic 5* service above and beyond anything you would usually get - an independent trader that certainly deserves to thrive and in my experience, highly recommended.
Trevor
Trevor Ward 6 years ago

I echo all the great comments. My journey started at the outlet in Cowes where I was greeted by Remi (Lee's daughter), there was no pressure only a reassuring comment of yes please look around. Seconds later I unfolded my story of how our bed had been broken and how desperate we were for a new bed. There was no intake of breath only when did I want my chosen bed delivered as it was in stock. A quick call to her dad and he confirmed it would be there tomorrow. My next plea was as it was holiday accommodation I had no tools with me to dismantle or reassemble a bed. No problem.
Remi was a fantastic and a very helpful friendly person. 
Lee arrived prompt the very next day and took little to no time at all to have us back in the land of the living with a lovely new assembled bed and the old one in the back of his van.
At last a great nights sleep.
A BIG thank you to Lee and Remi for all that they have done.
I certainly will recommend this company to all our friends should ever they have any bed trouble on the Island.
Thank You and please keep up the exceptional service.
Jim & Sal
Jim Tombe 6 years ago

Couldn't have been happier with the service & consideration from Lee, the owner of Beds; r' Us. We arrived at the store & were given all the info that we needed but weren't pushed in any way, allowed the time to try the beds & find the one that best suited us. 
Once decided on the bed, all the arrangements for delivery & disposal of our old bed were done to times that best suited us. Delivery was a breeze for us, not for Lee & his father, was an extremely hot day! We were so glad we bought locally rather than the bigger dealers, excellent service in all ways.
Derek Bishop 6 years ago 

Better than Amazon. Better than Tesco.  Better than John Lewis.   Better than "Mattresses Next Day".   
Phoned and was greeted warmly and very helpfully and so ordered at 10.15am, and beds arrived 2 hours later.   Lee, on his day off, delivered and installed the 3 beds and took away the wrappings.  Incredible service.  Shop local!!   
Deryn Harvey 6 years ago  

They truly know what service excellence is! We walked in, were shown various options by Remi (Director) who was incredibly helpful. Only 1 of the mattresses we wanted were available - not only did she sort an additional one out for us however at our request (which we did not think possible!) Remi also arranged with her father (owner/director) to deliver the same day for us! It is really great that this family run business is flexible & happy to work WITH their customers.
5 Star Google Review
Andrew - Ventnor 6 years ago

Thank you Lee for such a great service. Sorted a problem out for me and delivered the new bed the same day. This is the forth bed I have brought over the years and everyone from Lee, Great customer service and I highly recommend this family run company. 
Trina Cooke 6 years ago 

Fantastic service and very quick delivery.  Thank you very much Lee.    I would thoroughly recommend this company.
Gemma Cronin 6 years ago

Thank you very much for your excellent service today delivering a mattress within 2 hours (!!) to Bonchurch. It's really refreshing to have such personal service and on top of that you delivered it free of charge and took away the ruined one. Thanks again, you really saved our holiday!
Ian 7 years ago

Service is second to none! We got 4 kingsize beds and a bunk bed from bedrus for our holiday home. Bedrus prices are competative and Lee managed a quick turnaround time but what sets it apart is the service. The beds were delivered, installed and ready for use in no time at all by one or another of the bedrus family (actual family!) and i absolutely know that i can be in touch at any time if i have a problem (or even for a good recommendation for sunday lunch!!), its a personal service not a faceless customer service department. If you buy here you will not be disappointed. Thanks bedrus
Marianf 7 years ago

This is the place for beds and mattresses no question !   We tried all the major places, sat on beds, looked at the 'sale' prices.  Then we came to bedsRus and found better quality at lower prices.  We were in the shop at 3pm - the bed and mattress we chose were delivered that evening to back of Wight.  Unbelievable service.  Thank you - and keep it up !
Phil Burland 7 years ago

I needed a new bed, and found Beds r Us, by looking on the internet. I ordered the bed I wanted, when Lee came to deliver it and put it together, I was amazed at the friendly, helpful service he showed me. 
I don't know from where else you would get the same brilliant service.
As Lee was leaving he noticed I had a box of rubbish by the door waiting for me to put out.
He asked if I would like him to get rid of it for me.
I will definitely tell people about Beds r Us and what a fantastic friendly service you get from them.
Thank you so much Lee.
Mary Searle 6 years ago

Needed a bed, decided to try Beds "r" Us and so glad we did. Bought the bed on Saturday and by 10 am on Monday the bed was already delivered and set up in the bedroom. Amazingly good service, will definitely buy from them again. Thank you for the friendly professional service
H.Ferreira 7 years ago

Awesome shop, superb service, genuinely highly recommended! Turned up couple of days before christmas, wanted a last minute bed for guest coming down to stay, arrived at 3pm thinking there was no way they would have a suitable bed or still be open, no only did they have very reasonable mattresses in stock but to aid me my last minute scrambles let me have a brand new shop display model so I could get the bed then and there at a very reasonable price. When I enquired if delivery was possible, the lovely lady in charge rang her son, turned to me and said within the next hour? Where can you get service that good? Amazing! I paid got in my car, he beat me to my own home and was waiting for me on my drive with my lovely new bed, cannot praise this store enough, if you need a decent bed do not go anywhere else, the true spirit of the good old school island is alive and well here! 
Jonathan Quayle 7 years ago

We were the same we were advised by our son Tim to go and have a look . Then we shopped around and went back to bedsRus . Also met most of the family ordered our mattress starting with a 5' then decided on a 6' sent more than intended originally because of the increased size. Service exceptional mattress so comfy . Thank you bedsRus
https://www.facebook.com/pg/bedsrusiow/reviews/by B.Howell 7 years ago  

A big thank you for everything you do for Cowes Holiday Homes!
https://www.facebook.com/pg/bedsrusiow/reviews/by Cowes Holiday Homes 7 years ago 

Beds r us is the place to go if you want a great mattress, great customer service, and a brilliant delivery service. Couldn't believe buying a new mattress was so easy! Lee really knows his stuff and is happy help you find the right thing that you are after. As for the mattress itself... wow!!! 6 foot of pure luxury. Thanks Lee, we will defo recommend you to everyone from now on!
https://www.facebook.com/pg/bedsrusiow/reviews/by L.Wilkinson 7 years ago

Needed a mattress so we could sleep in the house we are renovating. Phoned and spoke to a lovely lady & explained we were on our way but Sat Nav said we would arrive just as shop closed. Lady said she would stay open for us & not to rush. Arrived, bought mattress & bed frame and had a lovely sleep last night. Thank you for excellent customer service.
https://www.facebook.com/pg/bedsrusiow/reviews/by L.Lewis 7 years ago

Absolutely fantastic service. Accidentally ordered wrong bed, and was so apologetic and corrected it straight away with no issues. Very friendly and even bought me a bunch of flowers to apologise! Couldn't ask for more! Really, really helpful. Quick delivery and on time!
https://www.facebook.com/pg/bedsrusiow/reviews/by E.Cooke 7 years ago

'Beds r us'- the best customer service we've ever received. Our chiropractor recommended Lee and we were not disappointed. Efficient, Professional, reliable and great advice given. We are now thrilled with our mattresses and wish to highly recommend Lee and his business to everyone. Thank you
Feedback left via https://www.facebook.com/pg/bedsrusiow/reviews/by G.Matthews 7 years ago

Many firms claim to be family firms, but this one really is! On our first visit we met mum, nice lady, on our return visit having gone to every other bed shop on the IOW we met grandma, another lovely lady! When our new mattress was delivered we met the owner and his dad. We are very pleased with our new mattress thanks very much. Top tip when shopping for a new bed or mattress ask what they charge for delivery and disposal of your old item, we where quoted between £25 and £39 for delivery and some would not remove the old mattress, have you ever tried getting a mattress in your car?
Geoff Dean 7 years ago

Fantastic service, Lee is so helpful and made it possible for us to have the bed and headboard we wanted by calling and measuring and making sure it would fit. Great prices and plenty of choices for styles and colours. It's great to support a local business in Cowes that offers the perfect professional and helpful service.
I highly recommend this company
Irene Allan 7 years ago

Having recently moved to the IW we needed two single beds for our guest room.  Our choice of beds and mattresses were delivered to our door without any problems -  we were very pleased with the items and would not hesitate to use Beds 'r' Us again.  Many thanks for your prompt service.
Helen & Colin 7 years ago 

I recently needed to purchase a new bed frame and mattress, after visiting other shops and researching on line decided to visit Beds r Us. I would recommend a look if you need the same, only a one week wait for delivery, Lee dismantled the old bed and took it away and had the new one up and ready in a jiffy. Fast, friendly and efficient and at very reasonable prices. Thanks Lee. 
Cheryl Cade 7 years ago

What a wonderful and reassuring firm to deal with. We are moving to the Island and made an enquiry about delivery dates. Within the same afternoon Lee came back sorted out all the problems guided me through the choices and I put the phone down absolutely purring to my wife about the warm helpful conversation and Succesful purchase I had just made. After a life time in London I thought this type of friendly "It's about the Customers attitude" was something only left in black and white films. I wouldn't Dream of going anywhere else for Beds now.
Paul & Pat Kenny 7 years ago

Can't praise the service highly enough! Smooth, easy transaction which beat the delivery times of national chains by two weeks. I was impressed with the friendly and professional service and will be looking to Beds'R'Us again. 
Helen Goddard 7 years ago  

Being new to the island we could only go on what other people said .............. and were they right! Professional from start to finish. Lee, dad and nan couldn't have been more helpful. Nothing was too much trouble. We needed a double bed taken from our bedroom to put in another so that the new one could go in. Didn't turn a hair ............. just smiled and said 'that's what we're here for'. Definitely recommended. Thanks again!!!!
Chris and Karen Tyler 7 years ago 

Looked in here in a bit of an emergency as being an islander I has heard about how friendly & helpful they are and I must say I am glad I did, our mattress was ruined by a stray cat & we needed a new one that day, we went in & looked at a few options but the one we wanted would of taken time to ordered & delivered, but Lee kindly let us take the display one to help us out & we were so grateful. We will recommend highly to all we know. Thank you all at beds r us.
DAVID ANSELL 7 years ago 

We can't praise Beds R us enough, thier service is second to none as is the quality of the beds and mattresses. We have bought guest beds for our students who have commented on the good nights sleep they have had. We have bought the 6'6'' zip singles for ourselves. Lee always keeps you informed regarding delivery and takes the beds to the bedrooms for you. We reccomend Lee to anyone looking for new beds that meet the needs of comfort and affordability.
M Martin 7 years ago

Thank-you Lee and family for brilliant advise and zero pressure. Free roam of the shop and very warm and welcoming atmosphere. We bought Oasis 1000 mattress and couldn't be happier! Extreme comfort and zero hassle. Would most certainly recommend you guys for service, quality, price, product, and also ease and enjoyment of sale and delivery. Couldn't do better if you tried. BUY FROM THESE GUYS.....they are kind and genuine and undoubtedly have the right product for you! Massive appreciation. Woodfords X
Fi Woodford 7 years ago 

Thankyou so much Lee and Nan for your help in kitting out the house with new zip and link beds! Really pleased we were able to buy from the local high street - and you smash delivery times by weeks in comparison to your island based competition as well as being competitively priced...! Service is great ... No hesitation in recommending you!
Sarah 7 years ago
Thank you so much Sarah, it was a pleasure setting them all up in your lovely new house, we wish you all the success in your holiday home venture, with views like that it can't possibly fail! Lee x

Thank you for helping me find a new divan! You have a lovely shop with tons of lush beds and you were extremely professional and friendly! Can't wait to come back to buy all the beds for my new home :)! I have already been spreading the word about your fantastic place x
Dani 7 years ago  
You are welcome Dani & look forward to being of service to you again! Thanks for spreading the word! Speak soon, Lee x

Lee 7 years ago Jenny Massey reviewed Beds 'r' Us (I.O.W) Ltd - www.bedsrus.net – 5 star3 May at 09:57 · Lee is the man if you want good beds / good prices and a fantastic service. I live on the mainland and dont get over as much as I want to. I had a dilemma - hire a van, buy 2 beds here, drive to IOW, lug up the very narrow stairs to the attic room and get stressed. Well, you know what's coming next, called a man that can on the island, in fact right where we are in Cowes. Beds 'r' Us delivered and installed just like magic and what a service. Thanks Lee, so much nicer for the guests to sleep on a proper bed rather than a futon. (Sorry futon lovers).
Cannot recommend too highly and if you get a chance visit the showroom as it really is an Aladdin's Cave of great beds and while you're there, say hi to Nan!
Thanks Lee.
Comment carried over from our old 2009-2016 website 7 years ago 

Abby Jayne Slater- Fairbrother reviewed Beds 'r' Us (I.O.W) Ltd - www.bedsrus.net – 5 star29 March · Thank you so much for delivery of my new mattress, Lee and mini Lee : ) 
The delivery timescale of one week was fantastic. Also very approachable, helpful with regards to which mattress was right. 
Much better quality than dreams. Would definitely recommend : ) 
#shoplocal
Comment carried over from our old 2009-2016 website 7 years ago

Michelle Lees reviewed Beds 'r' Us (I.O.W) Ltd - www.bedsrus.net – 5 star6 May at 20:22 Brilliant service and customer care. Had slight problem with instuctions and called them. Very helpful on the phone and offered to come help but we managed to solve it. Beautiful bed my daughter is very happy.
Comment carried over from our old 2009-2016 website 7 years ago  

Lizzie Forbes reviewed Beds 'r' Us (I.O.W) Ltd - www.bedsrus.net – 5 starGreat service and lovely beds. Congratulations on 'can do' attitude when faced with prospect of delivering beds through upstairs window! Thank you so much.
Comment carried over from our old 2009-2016 website 7 years ago 

Steve Snow reviewed Beds 'r' Us (I.O.W) Ltd - www.bedsrus.net – 5 starHelpful, friendly, knowledgable and much better value than the big boys. 
Thanks again Lee!
Comment carried over from our old 2009-2016 website 7 years ago 

Great service and lovely beds. (6'0" Gold 1000 Pocket ZipLink Divans) Congratulations on 'can do' attitude when faced with prospect of delivering beds through upstairs window! Thank you so much.
L.F Posted:
Mar 09, 2016 - 10:27:47
Comment carried over from our old 2009-2016 website 7 years ago

Great service, recommended
Vivienne Posted:
Dec 21, 2015 - 11:28:23
Comment carried over from our old 2009-2016 website 7 years ago

Best service on the island, my Avalon mattress is 1st class, fast exact time delivery service, very friendly and helpful, I can recommend and will definitely go back. Thank you.
Gill Posted:
Dec 07, 2015 - 13:59:39
Comment carried over from our old 2009-2016 website 7 years ago 

Superb customer service. Thanks to Lee what we thought would be difficult to achieve has been made unbelievably easy. Willing to help in anyway and go that 'extra mile' for customers we would have no hesitation in recommending them; we shall definitely be going to Lee for future bedding requirements.
John Welch Posted:
Oct 03, 2015 - 22:05:01
Comment carried over from our old 2009-2016 website 7 years ago 

Brilliant Competitively Priced Service! A real family firm offering local service and quality products at affordable prices. These guys know their stuff and are so helpful. They deliver with care. Thoroughly recommend them and they are often cheaper and faster than many national companies selling similar products. Thank you Beds R Us! (Via Yell.com 20/09/15) https://www.yell.com/biz/beds-r-us-cowes-2800524
Innkeeperess Posted:
Sep 29, 2015 - 13:10:14
Comment carried over from our old 2009-2016 website 7 years ago

Excellent local service! So impressed with this lovely family run company. All other bed companies on island were quoting us 6 weeks+ for a decent metal bed and with Beds R Us it was delivered within a week! Met the fantastic Nan at the shop and grandson and great grandson delivered within a 2 hour delivery slot. So impressed. Thank you Beds R Us. You run a great little company! (Via Yell.com 17/08/15) https://www.yell.com/biz/beds-r-us-cowes-2800524
MajellaJ Posted:
Sep 29, 2015 - 13:06:09
Comment carried over from our old 2009-2016 website 7 years ago 

Beds R Us offer excellent service! I have just purchased my second mattress from Beds R Us as I was so impressed the first time round. Lee and his Nan are very knowledgable about their products and offer sound advice, their helpfulness and customer care was brilliant as was the delivery service. I will certainly be going there again and would highly recommend them. (Via Yell.com 12/08/15) https://www.yell.com/biz/beds-r-us-cowes-2800524
Barney Posted:
Sep 29, 2015 - 13:04:32
Comment carried over from our old 2009-2016 website 7 years ago

Ordered bed for emergency visitors. Not available for a week but Beds 'r' Us loaned us a divan for a week. fantastic service and delivered bed is excellent. Thank you
Goodwin Posted:
Jul 06, 2015 - 12:54:04
Comment carried over from our old 2009-2016 website 7 years ago 

I first found this company on the internet and then decided to call in at their showroom. I bought a super king size zip and link bed. Great buy, great service from start to finish. I highly recommend.
Michael H Posted:
May 22, 2015 - 21:07:
Comment carried over from our old 2009-2016 website 7 years ago 

Amazing service from both Nan and Lee from helping us decide what was right for us through to delivery and set up - all our questions answered with knowledge and courtesy and a friendly smile. Bed buying has never been so easy! Fabulous service all round Thank you! (bed is fab by the way)
Mr and Mrs Hicks Posted:
Apr 13, 2015 - 11:24:23

Comment carried over from our old 2009-2016 website 7 years ago 

I was looking for a comfortable but inexpensive single divan set for the spare room just for the occasional visitor. Lee showed me the Milan divan set & it seemed to fit the bill. He delivered it precisely when he said he would, set it up for me & took away all the packaging. The bed is really comfortable, the service I received was exceptional, a brilliant local firm, deffinately recommended
Jenny Posted:
Jan 24, 2015 - 22:49:43
Comment carried over from our old 2009-2016 website 7 years ago 

We both had really aching backs & went into Beds r us but we really didn't know which mattress was right for us. Lee was great at explaining all the bed & mattress types, we'd paid a lot of money for a mattress from a national store which we found so uncomfortable to sleep on. With advice from Lee we decided on the Regatta mattress, then my husband suggested a new bed frame too (yay). We went for the Rochester Mink Velvet. Lee kept us informed about stock levels & delivery. Now we are sleeping soundly. We both love the new bed and are back aches have disappeared! Great bed & great service.
Mr & Mrs R, Cowes Posted:
Jan 22, 2015 - 16:23:54
Comment carried over from our old 2009-2016 website 7 years ago

Just bought a king size mattress, divan & headboard from bedsrus, had fantastic advice from lee who was very knowedgeable, he delivered within one week with free delivery and even set up bed at no extra cost, very happy with purchase and would highly recommend using this business, will definitely buy from them again
Hannah Posted:
Jan 14, 2015 - 15:55:25
Comment carried over from our old 2009-2016 website 7 years ago 

Ordered 2 Berkeley Mattresses from Beds R Us, service was great, really nice and comfy, Cheers Lee
M Hartill Posted:
Jan 07, 2015 - 14:10:00
Comment carried over from our old 2009-2016 website 7 years ago 

Found you on net and visited showroom. Service very good with no pressure and delivery by Lee excellent. Thank you
Carolyn Robinson Posted:
Nov 06, 2014 - 21:02:46
Comment carried over from our old 2009-2016 website 7 years ago 

Found you local on the net, visited showroom, no pressure sales conversation with lee.tried out and.chose our mattress.payed and was given date and time of delivery.which was spot on.old fashioned personal service.would highly recomend it.
Michael cooper Posted:
Oct 09, 2014 - 18:43:59
Comment carried over from our old 2009-2016 website 7 years ago

Just recieved my Blu-Cool 400 memory foam mattress and am very pleased with the comfort and support. I have fibromyalgia and am looking forward to pain free sleeping. Thank you.
T Davies Posted:
Jul 14, 2014 - 19:58:17
Comment carried over from our old 2009-2016 website 7 years ago

Hi Lee, Our new bed is perfect! Thank you for a great buying experience and delivery service. We will definitely recommend you. Best regards. (5'0" Mayfair 2000 Pocket - Ottoman Divan Set)
Julie and Ray - Totland Posted:
Jun 10, 2014 - 20:50:06
Comment carried over from our old 2009-2016 website 7 years ago

We cannot believe the high quality of the New Bern 3 drawer 3 door sideboard we ordered from Lee last week, ordered at the shop on Monday 9th and delivered from the factory direct on Monday 14th! Brilliant value and a focal point in our hallway, it is a sturdy piece of furniture and we'll treasure it for a long time - solid wood over Ikea any day! 5 Star Service : )
Mr & Mrs C, Highfield Rd, Cowes Posted:
Apr 19, 2014 - 10:45:15
Comment carried over from our old 2009-2016 website 7 years ago

Fantastic service, they took their time to show me all that they had available at short notice and were able to deliver for a short deadline with no charge. Cant recommend them highly enough!
F Sidhu Posted:
Mar 13, 2014 - 15:02:34
Comment carried over from our old 2009-2016 website 7 years ago

Brilliant service, was after a specific size mattress, and the only place on the island that had it. Recommend these guys to anyone, thanks again (4'0 Berkeley Mattress £199)
Andy.S Northwood Posted:
Mar 08, 2014 - 15:26:20
Comment carried over from our old 2009-2016 website 7 years ago

Cannot tell you how pleased we are with your service - ordered, delivered & assembled within a week! Thank you so much! (4'6 Galaxy Ottoman Bed Frame & Oasis 1000 Mattress)
Brook Rd - Shanklin Posted:
Feb 14, 2014 - 10:32:26
Comment carried over from our old 2009-2016 website 7 years ago

Hi Guys. Our mattress is perfect I will never buy a bed from anyone else. Great service, great price and a great attitude, thank you!
Sharon Chambers Posted:
Nov 26, 2013 - 10:18:04
Comment carried over from our old 2009-2016 website 7 years ago

Excellent service & delivery team (Terry & Bish)!
Mr S Posted:
Nov 20, 2013 - 10:27:34
Comment carried over from our old 2009-2016 website 7 years ago 

Lee, his gran and brother all where extremely helpful - and came to our assistance. We urgently had to get a bed for my husband mother who was in a new nursing home on the island. She had fallen out of the single bed provided. They let us buy a double bed they had in the shop and a mattress from stock. Delivery was quick and free (the next generation even came to the nursing home to help assemble it.) You will be glad to here she has never fallen out of bed again and the bed looks lovely in her room. Thanks again for kind and flexible service.
jane Posted:
Nov 06, 2013 - 17:37:46
Comment carried over from our old 2009-2016 website 7 years ago 

We went to buy a new mattress for our 3 year old last week, didn't know where to start wanted quality without damaging the bank, so happy from start to finish with the service we received, where greeted warmly, given advice in exactly what we needed, and delivered the next week promptly and on time, all done with a smile, will defo be coming here in the future, thankyou bedsrus xx
A.A Posted:
Sep 27, 2013 - 10:22:54
Comment carried over from our old 2009-2016 website 7 years ago

Superb customer service from Lee. No rush, all the time in the world to discuss your needs and give advice. The bed is perfect and foam mattress heavenly.
Very good and friendly delivery service as well. Thoroughly recommended, and lovely to be able to do business on the Island. Well done and thank you.
Sue Allan Posted:
Sep 19, 2013 - 16:17:11
Comment carried over from our old 2009-2016 website 7 years ago

Comment carried over from our old 2009-2016 website 7 years ago 

 As always Lee offers a superb service, he has excellent advice on which bed would suit your needs and goes that bit further to make things just right. A top man
Graham Andre Posted:
Jul 01, 2013 - 21:46:56
Comment carried over from our old 2009-2016 website 7 years ago

Very friendly reliable service. We bought a memory foam mattress, it's wonderful - had great advice about which type would suit us best. Great delivery service too!
Ruth Acton Posted:
Jun 20, 2013 - 20:18:21
Comment carried over from our old 2009-2016 website 7 years ago

Fantastic, knowledgeable and friendly service. We bought the 'Sports Therapy Mattress' (nice firm and supportive memory foam) and are very happy! All the perks of online shopping (free delivery and a great deal) and none of the drawbacks (you actually get to lay on the thing you're buying). Thanks Lee & co!
Ben Posted:
Jun 20, 2013 - 11:36:45
Comment carried over from our old 2009-2016 website 7 years ago 

After deciding a new bed was needed, my partner and I visited Beds ‘r’ Us where we met Lee’s grandmother who was extremely helpful and knowledgeable about their various beds held in stock which gave us lots to think about. After finally making our decision, we made a second visit to the shop and after trying out the two beds we liked, placed our order with Lee. He told us that the bed would arrive on the Tuesday afternoon of the following week, and sure enough it was delivered by his brother Terry and young female assistant at the prearranged time. The whole procedure from first chatting with Lee’s grandmother, to the ordering and receiving of the bed was such a smooth operation run by an extremely caring and professional family business, who we would not hesitate to recommend to anyone requiring not only a new bed but fantastic service.
Peter Milne Posted:
Aug 18, 2012 - 14:16:19
Comment carried over from our old 2009-2016 website 7 years ago

May myself and my family say a big thank you for delivering my daughters bed last Tuesday. Our daughter, Megan, says that she loves it and says that it is very comfortable, and has a good nights sleep.   Thank you also for such a very prompt, helpful and friendly delivery. It's very rare to recieve a really good service in every way these days. We will definatly be telling friends and family about your good service and the quality of the bed and will be using your service again in the future as we are in need of a new double bed ourselves.
Mr & Mrs Rolf Posted:
Jul 31, 2012 - 15:00:02
Comment carried over from our old 2009-2016 website 7 years ago

Over the moon with the good old fashioned service Lee provided. Our bed (4'6 Gold 1000 2 Drawer Divan Set) is so comfortable we dont't want to get up in the mornings! Lee's brother Terry delivered our bed & greeted me with a handshake & called me 'Sir', & set our bed up, taking the rubbish away. Where else can you get service like this? All this was done within 6 days of ordering! Well done chaps!
Mr & Mrs S. Moorgreen Rd, Cowes Posted:
Jun 26, 2012 - 15:32:19
Comment carried over from our old 2009-2016 website 7 years ago 

What a beautiful bed! (4'6 Lyra Bed Frame) So please with it, great value & excellent local service!
Jaqueline. Medina Rd, Cowes Posted:
Jun 26, 2012 - 15:26:56
Comment carried over from our old 2009-2016 website 7 years ago

Excellent service with understanding and a sense of humour. Well done Lee a great company
Sue Barnes Posted:
Apr 05, 2012 - 09:24:23
Comment carried over from our old 2009-2016 website 7 years ago

Thank you very kindly for moving our bedroom furniture around for us Lee. I cannot tell you how grateful I am, it was really wonderful of you.
W.Young Posted:
Jan 21, 2012 - 11:11:08
Comment carried over from our old 2009-2016 website 7 years ago 
​
Bed R Us delivered my bed just after Christmas when other companies would not deliver. The bed is so comfortable and all service, advice and delivery very helfpul and on time. I can't recommend Beds R Us highly enough
Amanda Posted:
Jan 09, 2012 - 11:22:23
Comment carried over from our old 2009-2016 website 7 years ago

Excellent - Quality mattresses and very good prices. Friendly customer service. Many thanks from all at Maher Ross
Maria, Maher Ross Ltd. Posted:
Dec 14, 2011 - 15:33:27
Comment carried over from our old 2009-2016 website 7 years ago

Lovely headboards, thank you. (2 x 3' Corona White & Brass) The quality of the brass finish is wonderful-didn't dream of it being this quality! Recieved very quickly too.
Anon, Debourne Close Posted:
Dec 14, 2011 - 12:17:01
Comment carried over from our old 2009-2016 website 7 years ago

Amazing bed & headboard (4'6 2 Drawer Divan Base & Selene Headboard),just redecorated my bedroom too and last night was the best sleep I've had in months! Thanks for your fab service too, prompt, professional and friendly. Kathy x

Kathy, Bellvue Rd Posted:
Dec 14, 2011 - 12:13:44
Comment carried over from our old 2009-2016 website 7 years ago 

Thanks very much, great service! 6'0" Pocket1000 ZipLink 4 Drawer Divan Set
Paul Posted:
Dec 14, 2011 - 11:39:27
Comment carried over from our old 2009-2016 website 7 years ago

I bought my bed about 3 years ago from Lee at Beds 'r' Us and was very pleased with the service i received. i have just recently moved house and my bed frame got damaged in the move, i was so upset. I phoned Lee at the shop and asked him if i was able to get a replacement frame. Lee came to my house to have a look at the bed, took photo's and then called me the next day to inform me he had found me a replacement frame and had ordered it for me, with just a delivery cost! I cannot thank him enough for all his help in doing this for me as i love my bed that i purchased from him and really couldn't afford to buy a new one. I would like to say a big huge thank you again Lee, your customer service excels any other. I would always recommend Beds'r'Us to family, friends and work colleagues. Fabulous shop, fabulous service!
Nikki Posted:
Sep 06, 2011 - 18:34:56
Comment carried over from our old 2009-2016 website 7 years ago

I popped into the shop to see about a mattress for my 8 year old's bed. Lee recommended the Memory 20, which suited the job and my budget, and my daughter loves going to bed in her "posh" mattress (memory foam!). I was further impressed when it was delivered that same afternoon! Customer service is excellent, and Lee knows his stock, of which there is a lot considering the size of his shop!
Emma Posted:
Jul 01, 2011 - 16:45:27
Comment carried over from our old 2009-2016 website 7 years ago

Having tried Dreams (dis-interested)and Wakes (completely useless and unable to calculate discounts)luckily a friends suggested Beds 'r' Us. We were helped with our purchase by Lee's wonderful Grandmother who was charming and helpful as was Lee when I had to postpone delivery to my new house. Thank you to both of you for maintaining such a high standard in an industry often maligned.
Kate Hilborn Posted:
Jun 07, 2011 - 19:44:48
Comment carried over from our old 2009-2016 website 7 years ago

I ordered a 5' divan base from Lee. What amazing service! delivered from factory to my door in 5 days-3 weeks quicker and £40 cheaper than all the other stores on the island! Thank you so much.
Mrs Dempsey Posted:
May 12, 2011 - 10:14:14
Comment carried over from our old 2009-2016 website 7 years ago

Great item and great service. I purchased the Pavo bunk beds and these arrived very quickly and whilst theer was a mix-up on delivery dates Lee was brilliant. He dismantled the old bed and put the boxes upstairs ready for construction. I can't fault the friendly and excellent service and will definitely shop here again and recommend this retailer to others....old style service with a smile. many thanks
dave Lewis Posted:
Apr 29, 2011 - 16:31:31
Comment carried over from our old 2009-2016 website 7 years ago

Thank you for delivering the beds so quickly -at exactly the time you said you would. A fast and efficient service.
Sandra Webb Posted:
Apr 14, 2011 - 09:07:53
Comment carried over from our old 2009-2016 website 7 years ago

A nice change to have such brilliant help and service many thanks will definately be back and highly recommend
Janet Deri Posted:
Mar 16, 2011 - 14:00:11
Comment carried over from our old 2009-2016 website 7 years ago

I have just purchased a 'Windsor' adjustable memory foam/pocket sprung bed from Lee & can now spend a whole night in my bed for the first time as for the last 9 months I have been sleeping in a reclining chair because of arthritis in my spine. I wish I had bought one earlier! The service was excellent & Lee even assembled my bed & showed me how it all worked. Many Thanks, Jeanette
J.Blanchard Posted:
Mar 01, 2011 - 10:05:40
Comment carried over from our old 2009-2016 website 7 years ago

FANTASTIC QUALITY SINGLE MATTRESS FOR ONLY £69! MY SON LOVES IT HE SAYS ITS REALLY COMFORTABLE
KERRY CARR Posted:
Feb 03, 2011 - 17:35:17
Comment carried over from our old 2009-2016 website 7 years ag

Great service. Easy to order. Fast delivery. Friendly and efficient. What more could anyone want ?
Terrie Burland Posted:
Jan 27, 2011 - 11:36:35
Comment carried over from our old 2009-2016 website 7 years ago

Lee, thanks for a great mattress and for the fantastic service we always get. Used you before and, of course, will come back again! Great table too :)
Laura Posted:
Jan 21, 2011 - 20:43:37
Comment carried over from our old 2009-2016 website 7 years ago

FAO of Lee Hawkes Many thanks for an excellent service. We appreciated the opportunity to test the showroom beds in a leisurely way before making our choice. The choice proved to be a good one after two very comfortable nights' sleep. We would happily recommend bedsrus to any potential customers. Thanks again, Lee. Ron Kentish
Ron Kentish Posted:
Jan 06, 2011 - 11:35:18
Comment carried over from our old 2009-2016 website 7 years ago

Thanks Lee delivered on our moving in day with no fuss very helpful even helped to put bed together with a smile Highly Recommended
Sonia Simmonds Posted:
Dec 01, 2010 - 23:38:11
Comment carried over from our old 2009-2016 website 7 years ago 

Thanks Lee. It's a great mattress, and delivered so quickly as well. We'll be back. Cheers. Guy
Guy Posted:
Nov 22, 2010 - 10:25:50
Comment carried over from our old 2009-2016 website 7 years ago 

Excellent service, fast and free delivery, great prices along with a smile and a free lollipop....what more could you ask for? :)
Viccie Posted:
Nov 19, 2010 - 12:00:33
Comment carried over from our old 2009-2016 website 7 years ago

Thank you for your excellent service on the purchase of our bed. We were delighted with bed,price and service. highly recommended
Terry Bailey Posted:
Nov 01, 2010 - 09:48:49
Comment carried over from our old 2009-2016 website 7 years ago 

'Bed R Us' are a local supplier offering a great range of well priced beds. I am delighted with my order and by their customer service and thoroughly reccomend them.
Jeremy Seale Designs Posted:
Oct 28, 2010 - 10:08:06
Comment carried over from our old 2009-2016 website 7 years ago

My only complaint - the guest beds are too comfortable and we can't get rid of our guests.
Angela Posted:
Oct 27, 2010 - 19:25:01
Comment carried over from our old 2009-2016 website 7 years ago  

Best store in Cowes for customer service (outstanding) and a great range of stock. I LOVE the new range of silver / black furnishings they are on my Xmas wish list (chuckle) Angela
Angela McMurtry Posted:
Oct 27, 2010 - 19:23:40
S.D 7 years ago  

Just to say thanks Lee for our mattress, very pleased with your service. You are good and fast and good old fashioned service with a smile! Cheers Sue .
Sue Dixon. Cowes Posted:
Oct 05, 2010 - 12:14:31
S.D 7 years ago 

My first visit was in search of a good mattress, but I could not have known what a treasure trove this shop would prove to be. A fantastic array of high quality, chic funishings suiting all budgets, cleverly displayed and presented. A fully illustrated catalogue continues the experience, and the range is truly all encompassing with a consistant emphasis on the highest quality. This family run buisness promises the warmest of welcomes, and a transaction here seems effortless from the initial selection up to the prompt delivery. You have a very satisfied customer here, and I am glad to be able to thank you and share my experience with others.
Polly South. Ryde70 Posted:
Sep 28 20104 weeks ago
Excellent service and communication.Would definitely recommended. So friendly and very quick delivery .